Quick and painless. When I let them know I needed a toll device they found me a different car in under a minute.
Vehicle was ready as promised, extremely clean and very comfortable. Late model pick-up with all amenities. Very pleased with the ease of checking it in and out, the employee was pleasant and helpful.
Whenever Avis has a good deal, I do use their offers. Staff is amazing. Cars you pick up here, are always clean, and ready to go. Go for their on-line deals.
This was my first time using Avis after having previous bad experiences with Enterprise. One advantage with Avis is they always start you off with a full tank of gas, as opposed to Enterprise which could start you off with a quarter of tank (it's very difficult to judge your fuel mileage so you return it the same way). Avis' policy of starting you off with a full tank avoids that problem.
Instead of getting a ride there, I parked my personally owned vehicle in the airport parking lot (didn't trust it for the long-distance drive I was making). Since Stewart Airport chased away all of the major airlines and hardly does any business, the long-term parking lot was nearly empty, and I was still able to park close enough to walk to Avis and only paid $10 to park for 24 hours.
The car was very clean - it looks like they must clean it after each rental.
I reserved a compact car online one day in advance. When I arrived, all of the paperwork and the key were ready to go. The employee processed me and quickly pointed me in the direction of my vehicle. He was polite, helpful and wasn't pushy when trying to sell me extras that I didn't want. When I dropped the vehicle off at noontime on Saturday, nobody was there, but a drop-box made it much more convenient.
Great experience at Stewart Airport. Very friendly person greeted me when I arrived at the counter. In and out within 10 minutes. Rented a Chevy Malibu, and a great value for the money. When returning the car, it took less than 5 minutes and I was done. I would highly recommend Avis for anyone wishing to rent a car.
Avis Car Rental is a US Car Rental based in New Windsor, New York. Avis Car Rental is located at 1130 1st St, New Windsor, NY 12553, USA.
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