Staff was friendly...felt rushed as if they wanted to get to the next client... Too big for personal attention.
3/5 stars--> the regular pedicures need to come with better quality scrub.
Had a regular pedicure done 2 hours ago. Came straight home and my feet look the same they did as when I walked in! The tech spent about 15 minutes, barely soaked my feet, or scrubbed my heals. The "massage" was ridiculous. The nail art looks like a 2 year old did it. I think he even joked about it with the girl next to him. So disappointed.
The techs were making fun of an older woman of color. I didn't feel like I was being treated. well for the price. Tech kept talking to another tech. Even while timer was on for foot message. Nail chipped within hours. Nails and toes are not even close. Also I was told no parafin or neck message because it's summertime. Why should I pay the extra! Didnt see 20% off! Very disappointing
They tore skin on my toe and I ended with fungus for the first time in my life on that same toe and three of my finger nails. Horrible!!!!!!
The pedicures whichever pedicure should include a good scrub; we're paying $20 for it!
Although not 100% happy with the pedicure, once I began drying my feet, a gentleman gave me a massage... yessss the massage was everything I needed!
Chocolate Spa achieved 2/3 of my expectations. Although, Wendy was wonderful as she took her time, gave me a subtle leg massage and shaped my nails nicely, the pedicure wasn't something I can brag about. I chose the regular pedicure bc the others offered are way too expensive for my budget. However, the regular pedicure only includes a subtle scrub. Any pedicure should include a good scrub to scrub off any old skin/callus, but this pedicure didn't really do much for my calluses.
Living in New Windsor for 3 years now, I've struggled with finding a nails spot that I am happy with. I look for 3 things in a nail place: customer service, being warmly welcomed, attended quickly, and acceptable quality of nails.
Chocolate Spa Nails is a US Hair Care Studio based in New Windsor, New York. Chocolate Spa Nails is located at 374 Windsor Hwy, New Windsor, NY 12553, USA.
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